Refund policy

Due to the nature of the products and health and safety issues, if an item has been opened or used, unfortunately we cannot accept a return.

To be eligible for a return your item/s must be in the same condition that you received it, unused, and in its original packaging.

Purchases made directly from www.bedintentions.com may be returned within 14 days of receipt. Please note, returns do not include the cost of shipping and will be returned in the form of a credit note. 

We cannot accept the return of any products simply because you have changed your mind, or found that it was not suitable upon use. 

How do I request a return?
All returns are subject to approval. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting and/or being approved for return will not be accepted.

To request a return, please email hello@bedintentions.com within 14 days of purchase with an image of your intact order and proof of purchase.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items. Products cannot be returned once opened, or past thirty 14 days from purchase unless found to be faulty. 

What if my product is defective?
Please inspect your order upon reception and contact us immediately at hello@bedintentions.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

What if I bought my product from another website, retailer, or store?

Purchases made with other vendors are subject to those vendors’ policies. Other vendors’ policies will vary. Always review a vendor’s return policy before purchase.